Returns Policy

How do I obtain a refund?
For FULL REFUND item must be returned with 14 days of date of order.
Items must be returned in good working order with all supplied accessories.
For unwanted or misordered items these will incur shipping and a 10% restocking

WHERE do items need to be returned to?
Items must be returned to:

ASL Automedia Pty Ltd
13 Commercial Drive Lynbrook Victoria 3975

HOW do I return an item?
Please email with a description of the product and problem
you are having. Or you can call (03) 9799-1444 during normal business hours.

SHIPPING for returns?
For faulty products/repairs within the warranty period ASL will pay shipping costs if our
shipping provider is used.

CREDIT for returns?
Customers will be credited by the payment method the purchase was made with.

Instore return option?
Customers can return the item directly to ASL during normal working hours.

Packing materials?
Items must be packaged in such a way they will not incur transit damage.