How do I obtain a refund?
For FULL REFUND item must be returned with 14 days of date of order.
Items must be returned in good working order with all supplied accessories.
For unwanted or misordered items these will incur shipping and a 10% restocking
WHERE do items need to be returned to?
Items must be returned to:
ASL Automedia Pty Ltd
13 Commercial Drive Lynbrook Victoria 3975
HOW do I return an item?
Please email email@example.com with a description of the product and problem
you are having. Or you can call (03) 9799-1444 during normal business hours.
SHIPPING for returns?
For faulty products/repairs within the warranty period ASL will pay shipping costs if our
shipping provider is used.
CREDIT for returns?
Customers will be credited by the payment method the purchase was made with.
Instore return option?
Customers can return the item directly to ASL during normal working hours.
Items must be packaged in such a way they will not incur transit damage.
The term ‘ASL Automedia Pty Ltd’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is . Our ABN is 72 098 263 257. The term ‘you’ refers to the user or viewer of our website.
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What we collect
We may collect the following information:
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
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Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.